United States

Central Ohio

Heather Yakes is an internationally recognized business coach and employee engagement expert—ranking in the Top 10 in the U.S. & Top 25 worldwide—and the owner of an award-winning ActionCOACH Business Coaching firm in Lancaster, Ohio. Heather has led multi-billion-dollar companies in strategy, growth, sales, marketing, operations, and team building, and she now specializes in working with business owners, executives, and their teams to achieve record-high performance and profits.

1)High level experience in business, highlight coaching and consulting experience. Include numbers of years you have been coaching

Heather has 20+ years of experience working with Fortune 100 Companies and Big 4 Consulting. Highlights of her corporate career include leading the Arthur Andersen Supply Chain Consulting team and her role as Vice President of Corporate Strategy & Purchasing for Leggett & Platt-CVP, a $5B publicly traded conglomerate. She has been an ActionCOACH franchise owner and business coach since 2014.

2)Tell your story/philosophy of business success

My passion is to help business owners re-discover their dreams and goals that have gotten lost in the day-to-day challenges of their business and to create the quality of life that they went into business for in the first place.

My priority is my husband Jeff, daughter Skyler, and son Hunter. I have been blessed and successful at balancing a career and family, and I enjoy helping others achieve that same balance in life.

My motto for life is that you should “Never look back and say…I wish I would have.” I believe that “Being in business should add more life to your years, not more years to your life”…and the ActionCOACH tools and methodologies will help you do just that!

3)Share a few personal points of data (family, hobbies, non-profit work)

A “farm girl” at heart, Heather resides in Rushville, Ohio with her husband, Jeff, daughter, Skyler, and son, Hunter.

Any accolades, awards?

  • Coach of the 2019 & 2018 Best E-Commerce Company of the Year
  • Coach of the 2019 Best Service Company of the Year Finalist
  • 2018 ActionMan for the Best Client Impact
  • 2018 Franchisee of the Year from the International Franchise Association
  • 2016 Business Excellence Awards Coach of the Year
  • Coach of the 2016 Female Entrepreneur of the Year


Heather is a graduate of The Ohio State University Fisher College of Business and has a master’s degree in Business from Capital University. She is an alumnus of The Ohio State University Marching Band (TBDBITL) and Delta Sigma Pi Business Fraternity. Her certifications include:

Adding Zeros Licensed Facilitator

Certified Employee Engagement Coach (E&G)

Certified Master Coach (Coach to the Coaches)

Certified Professional of Supply Management (CPSM)

Project Management Professional (PMP)

Certified Purchasing Manager (CPM)

Any Media appearances?

Heather has been featured in:

ABC, CBS, NBC, Fox, Business Week, & CEOWorld Magazine

What should clients expect when they work with you?

As a business coach, my greatest reward is witnessing the transformation and freedom that my clients achieve. I have a passion for helping businesses like yours grow and become profitable, so you, the business owner, can enjoy the lifestyle you deserve.

As your Business Coach and adviser, I will help you deliver the results you desire using proven tools, methodologies, and systems, tested and perfected over tens of thousands of businesses worldwide for more than two decades. I will hold you accountable for your results and, just like a sports coach, push you to perform at optimal levels.

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