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A company that lacks stability in this discipline:
An organization that is stable in this discipline has:
So, the first thing to understand is that, as a leader of business, you don’t build your business, you develop your people, and they build the business. When CEOs get this right, everything flows from there. The second thing is that exceptional people build excellent companies. The third thing is that the People discipline is all about the stability of an organization.
Need the Discipline of People in Your Organization?
Marriott International Inc. understands that people are the foundation of a stable business because without the right people there is no business. And the people at Marriott have built a company with more than 6,500 properties in 127 countries and territories around the world, and revenues of more than $22 billion in the fiscal year 2017.
In 1927, J. Willard Marriott founded his company on this idea: take good care of the associates, and they’ll take care of the guests.
Marriott is an organization that is known as both a great place to work and a great place to stay.
At Marriott, a general manager’s average length of service is 25 years, exceeding the industry standard. Of the 361,000 people who work there, some 10,600 have more than 20 years of service. Marriott has also been consistently named one of Fortune’s best companies to work for.
"When a business knows its people and understands its clients at a personal level, the business will grow. It seems simple, but execution takes discipline and a well-thought-out strategy. That’s what Pulling Profits provides: a plan of action for exponential growth, thanks to its focus on people. It gives business owners the tools to make detailed assessments of their companies and the part that everyone in an organization plays in its success. Only when you truly understand every stakeholder, from customer to colleague, can you start the strategic thinking you need to build a sustainable and profitable company."
“In Pulling Profits, Brad Sugars and Monte Wyatt show how every single person in a company is vital to its success. Pulling Profits provides a disciplined and exciting approach to build on the untapped potential of a business. Brad and Monte take us through their customized steps to ensure that all constituents of an organization – the company, the customer, the team member, the stakeholder, and the community – understand and contribute to creating magic to add zeros to the bottom line. Everyone who wants to achieve exponential business growth needs to read this book.”
"Pulling Profits Out of a Hat shows why it’s so important to look at the small stuff that businesses usually ignore: emotional connections, employee engagement, employee retention, and community. But focusing on these and other overlooked areas of your business, Brad Sugars and Monte Wyatt give you exceptional tools to build exponential growth."